Refund & Cancellation Policy

Effective Date: 02/01/2026
Last Updated: 02/01/2026

This Refund & Cancellation Policy applies to subscription access to advertising and listing services offered through Marcon Marketplace (the “Service”). By purchasing a subscription, you agree to this Policy and to our Terms and Conditions, which together govern automatic renewal, billing, and cancellation for your subscription.

The Service is intended for use by businesses and professionals. To the extent any subscription is purchased by an individual for personal, family, or household purposes, this Policy will be interpreted to comply with applicable consumer protection and automatic renewal laws, including Washington law.

Subscription Billing

Marcon Marketplace offers a monthly subscription that allows users to post unlimited listings during the active billing period.

  • The subscription fee is US $99 per month, plus any applicable taxes.
  • Fees are billed in advance on a recurring monthly basis.
  • Charges are made to the payment method you provide at the time of purchase.
  • Subscription fees are charged in US dollars. Your payment provider may apply currency conversion fees or charges.
  • Sales, use, VAT, GST, or other transaction taxes may apply depending on your location. Where we are legally required to collect such taxes, they will be added to your subscription fee. Where we are not required to collect them, you remain responsible for any taxes owed in your jurisdiction.

Your subscription is an automatic renewal subscription. The subscription fee is US $99 per month, billed in advance on a recurring monthly basis to the payment method you provide at checkout. Unless you cancel as described in the “Cancellation Policy” below, your subscription will automatically renew each month and you authorize us to charge the then-current subscription fee and applicable taxes to your payment method until you cancel.

No Refunds Policy

Except as expressly provided in this Policy or required by applicable law, all subscription fees are non-refundable. Subscription payments are fully earned upon payment, and we do not provide refunds or credits for partial months, unused time, downgrades, account inactivity, removed or expired listings, or failure to use the Service.

Nothing in this Policy limits or excludes any mandatory consumer rights you may have under the laws of your country or jurisdiction that cannot lawfully be waived by contract.

Once a billing cycle begins, the charge for that period will not be refunded.

If you believe you were charged in error, you must contact us within 60 days of the charge so we can review the issue. If we confirm a billing error, we will correct the error and issue any required refund or credit using your original payment method within a reasonable time.

Cancellation Policy

You may cancel your subscription at any time, effective at the end of your current billing period. To cancel, you may (a) use the account settings tools available when you are logged into your Marcon Marketplace account, or (b) email us at marketplace@marcon.com with sufficient information for us to identify your account. We will process your cancellation promptly and will not charge you for any subsequent billing periods.

If you cancel:

  • Your subscription will remain active through the end of your current billing period.
  • You will continue to have access to posting and account features until that period ends.
  • Your account will automatically close (or revert to a free browsing account) at the end of the billing cycle.
  • No further charges will be made after cancellation.

Cancellation does not entitle you to a refund of fees already paid for the current billing period, except where a refund is required by applicable law.

If mandatory consumer protection laws in your jurisdiction provide you with cancellation, cooling-off, or refund rights that are more favorable than those described in this Policy, those rights will apply to the extent required by law.

Price Changes

We may change subscription pricing from time to time.

If we do:

  • You will receive advance notice, typically via email.
  • Any price change will apply to the next billing period following the date of the notice. If you do not agree to the change, you may cancel your subscription before the change takes effect.

Billing Issues & Errors

If you believe you were charged in error, you must contact us within 60 days of the charge so we can review the issue. If we confirm a billing error, we will correct the error and issue any required refund or credit using your original payment method within a reasonable time, and we may, at our discretion, provide additional refunds or credits where permitted by law.

Contact Us

For billing, cancellation, or payment questions, contact us at:

Marcon International, Inc.
PO Box 1170
107 S Main St, Suite B201
Coupeville, WA 98239, USA

Email: marketplace@marcon.com
Phone: +1 (360) 678-8880

Important Legal Note

This Refund & Cancellation Policy should be read together with our Terms & Conditions. By purchasing a subscription, you acknowledge that you have reviewed and agreed to this Policy. This Policy is intended to comply with applicable U.S. federal and state laws governing automatic renewal and subscription billing. To the extent you are located outside the United States and mandatory consumer protection or data protection laws in your jurisdiction provide you with rights or protections that cannot be waived, those laws will apply to the extent required, and this Policy will be interpreted consistently with such mandatory requirements.